Hard facts on maternity care: Patient satisfaction at ‘Good’ or Excellent’ stable after 7 years at 90% in Scotland and far more getting care ‘when they needed it’ than in NHS England

From Maternity Care Survey 2025: national report published today, the above and:

Between 2018 and 2025, the percentage of women rating their overall care as “good” or “excellent” has remained stable for all stages of care except care during labour and birth where it has decreased slightly.

Source: https://www.gov.scot/publications/maternity-care-survey-2025-national-results/

This is the public service which the Scotsman has tried to say is in crisis.

Comparisons with England are not straightforward as they ask different questions but there is one key aspect which may reflect the lower staffing levels in NHS England – only 57% were always able to get staff help when needed in hospital after birth and ‘persistent problems with getting help after birth, being left alone in later labour (about 10%).‘

Source: https://www.england.nhs.uk/long-read/maternity-patient-experience-survey-2025-national-qualitative-report/

Do these appear anywhere in Scottish survey – ‘persistent problems with getting help after birth, being left alone in later labour?’

The Scottish Maternity Care Survey 2025 asks a different question: whether women agreed or strongly agreed that “health professionals provided help when I needed it.” For care in hospital or a midwife-led unit after birth, the report says every person-centred item was positive for at least four in five women. The lowest item in that section is coordination of care, at 80%, not help. Kindness, respect and involving family were higher, at 88–90%.  https://www.cqc.org.uk/publications/surveys/maternity-survey

So, at least 80% getting care when they needed it in NHS Scotland compared to only 57% in NHS England, far fewer.

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