Only after 13 paragraphs in the Telegraph report, headed Caledonian Sleeper receives nearly 1,000 complaints since SNP took over, and with 5 full paragraphs of a Scottish Conservatives tirade, the facts, missed by 90% of readers: But Transport Scotland, the SNP Government’s transport agency, said: “The latest ORR passenger satisfaction results show that almost 90 per cent of Caledonian Sleeper guests were satisfied with their overall experience, with complaints (934) representing just 0.2 per cent of the almost 400,000 journeys made since the Caledonian Sleeper came into public sector control. “Indeed, the latest ORR figures also show that complaints were … Continue reading Factcheck – 90% satisfied with SNP nationalised sleeper train service, complaints and cancellations plummet but media pochle the figures and turn the news on its head to keep you down