Scotland rejected failing NHS England cancer diagnosis system revealed to be causing patient harm

From the Guardian today, the above and:

Cancer diagnoses have been missed or delayed because of a system designed for GPs to seek specialist advice before referring patients to hospital, according to an investigation.

The Health Services Safety Investigations Body (HSSIB) identified patient risks linked to how advice and guidance (A+G) services have been implemented across England.

A+G was brought in to slash unnecessary hospital visits and reduce waiting times, allowing family doctors to seek specialist input before making referrals.

However, the investigation found evidence that A+G had “contributed to near misses and incidents of patient harm, both physical and psychological” where it had been poorly implemented or monitored. https://www.theguardian.com/society/2026/aug/18/gps-advice-service-is-causing-cancer-diagnoses-to-be-missed-inquiry-finds

The English Advice and Guidance (A&G) scheme was introduced primarily to reduce unnecessary hospital referrals and outpatient appointments, ease pressure on secondary care, and help manage growing waiting lists by enabling GPs to obtain specialist input before (or instead of) referring patients. It has faced significant criticism, particularly from GPs, the British Medical Association (BMA), some medical royal colleges, Local Medical Committees (LMCs), and more recently the Health Services Safety Investigations Body (HSSIB).

Main areas of criticism:

The scheme, publicly championed by Wes Streeting was not introduced in Scotland.


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One thought on “Scotland rejected failing NHS England cancer diagnosis system revealed to be causing patient harm

  1. Ah, back in the day…GGHB decided to improve primary care access to radiology services via what I was told was a new schema, the Community Radiology Access Protocol. When I was the subject of a referral under the new schema and did not receive an appointment for my X-ray I phoned to enquire. I was told that the X-ray request had been received but no appointment was as yet available. I stated that the ‘new’ service was no better than the old but was at least living up to its name. It took a while for the penny to drop followed by peals of laughter in the background at the radiology end (to give them due credit) and a statement from the chuckling telephonist to the effect that they couldn’t believe no-one had noticed!! Sums it all up really. At least it wasn’t an ‘auto-attendant’ robotic voice answering the phone “Good af..te..er..noon. You are numb.er…8…in the queue for C…..”

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