70% Dissatisfaction with lifeline US ferry service costing 50% more than comparable CalMac 100% service
By Professor John Robertson From the Dispatch in Washington State, USA, yesterday: Nearly 3,800 ferry riders and 544 non-riders took part in the FROG survey, with the number of riders on all routes saying they are either satisfied or mostly satisfied with service at 54%, which is down from 58% in 2023. The Vashon triangle had the greatest percentage of riders saying they are dissatisfied with service, at 70%. Last year, in Kiro 7, we read: Vashon Island (10 000) commuters to Seattle in Washington State are up in arms about their $27, 15-minute ferry service: Vashon Island residents are … Continue reading 70% Dissatisfaction with lifeline US ferry service costing 50% more than comparable CalMac 100% service
