Professor John Robertson OBA
Thanks to Bob Lamont for suggesting this.
I can’t believe I’ve missed out on the regular large-scale surveys of CalMac ferry performance, published but ignored by MSM, as they pursue a different agenda regardless of the facts, and fully transparent. Any journalist can scrutinise these surveys, demand all information, and report on any debates within them. Notably none ever do.
If you don’t trust these surveys, challenge CalMac for details of who did them, how they were done and get the raw data. They cannot refuse you. If you have something and can present it honestly, I promise to publish it.
In October 2024, CalMac published a survey of their Hebrides North ferry service – Ullapool/Stornoway, Uig/Tarbert/Lochmaddy and Berneray/Leverburgh.
Notably, 30 000 responses gave this strong endorsement. Note also that Lochmaddy is on Uist so we muist wonder about the rabid media reports coming out of there.
For the third time today, the ‘Scottish’ media exposed fully as purveyors of fake news using CalMac in a proxy war against the SNP, the Scottish Government and the cause of independence. We can run a ferry service thus we can run a country?
Talking-up Scotland 'Albatraz' 
I take it Bob Lamont isn’t personally affected by the appalling state of the Calmac service. The Overall Satisfaction rating is complete bollocks as it includes ratings for crew, port staffing etc. As proof, let’s look at the same survey data set for the Southern Hebrides. Wow! Overall Satisfaction is even higher at 91.7%. They must be doing a good job. But wait – what is the Trust to Deliver rating? 57.9%. And that is a figure inflated by including the regular short Ardmhor and Sconser routes.At present if you’re lucky enough to get a sailing even as a pedestrian, you’re unlikely to find a bus waiting in Uig because the timetable is now merely fictional. Maybe you have got a sailing to Mallaig and wanted to stay overnight so you booked early..tough. That ferry was just a tease. It’s gone to Islay instead so you’ll have to go to Oban or Uig. Any overnight accommodation there? You should have booked months ago!But there was 100% reliability and punctuality on the Lochboisdale-Mallaig route in February and it was achieved by running zero journeys. When you decide to take a trip to Glasgow from Ayr, how many times do you have to delay it for 3 weeks, then travel via Penrith and not know if and when you will be able to return? That is now reality on S Uist and you can write as much bollocks as you like but that reality remains. And it has been caused by an administration interested only in maintaining their careers rather than running a country fit for independence.Kind regardsDuncan Rowe
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