Ludo Thierry:
Hold the front page – BBC Scotland is running a ScotRail good news story. They are carrying it on their Scottish business page – but still…. . Must encourage improvement where we can. Link and snippets below: (PS Good news re. ScotRail?? – Humza Must Go):
https://www.bbc.co.uk/news/uk-scotland-51281626
Rail passengers in Scotland are feeling the benefit of investment and “stabilised performance”, according to a transport campaign group.
Anthony Smith, the head of Transport Focus, said satisfaction with ScotRail punctuality had increased.
A survey of passengers by the independent group found almost 90% were happy with ScotRail’s service.
The annual National Rail Passenger Survey, which was published on Tuesday, suggested that 89% of the 1,344 passengers surveyed in Scotland were now satisfied with the service.
This is up nine percentage points on the same period the previous year, which marked a 15-year low.
The rise was the second largest increase across the UK behind Great Northern, which rose 12 percentage points.
The poll found 78% of ScotRail passengers were satisfied with the punctuality and reliability of the trains.
Of the 41 areas surveyed for trains and stations, ScotRail improved in all but six.
Among the largest increases were the satisfaction score for the availability of power sockets on trains and usefulness of on-train information about delays.
Mr Smith said “ScotRail’s focus on delivering its performance remedial plan has resulted in the best autumn punctuality figures in five years.”
Talking-up Scotland 'Albatraz' 